Dima Madi

• Holds a Bachelor’s degree in Business Administration (Management) from the Arab Open University.
• Currently serves as Corporate Service Manager at MedCell Medical Company, with strong expertise in recruitment, employee relations, payroll, and performance evaluation in line with Kuwaiti labor law.
• Proven leadership in call center operations, covering hiring, training, scheduling, quality control, and staff engagement.
• Extensive market research experience at Ipsos and Alghanim Industries, managing projects across banking, retail, telecom, and F&B sectors.
• Brings 15+ years’ experience in HR, research, and admin, with proficiency in ERP systems, project planning, and stakeholder coordination.